Orders are handed closed. ( If you wish to try a pair before purchasing, you can try it with the courrier man before purchasing the order —-EXCEPT in perfumes orders you’re more than welcome to visit our store to try any perfume).
Refunds are strictly not allowed ( only in case of Faulty / Wrong Items.
If you receive wrong / Faulty items, don’t hesitate to contact us; we will take care of the rest.
Customers have the availability to check the order before receiving the product except in perfumes orders.
Customers have the availability to refuse the order if it has any problem in size during receiving the product(Sneakers or apparels) no exchange after courier left.
9. Contact Information
If you have any questions regarding these Terms of Use, please contact us at info@zainelrooh.com