The product is defective or damaged upon delivery.
Welcome to Zain Elrooh (“we,” “our,” “us”).
These Terms of Use govern your access to and use of our website:
Website: https://zainelrooh.com/
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.
2. Products & Orders
All products listed on our website are subject to availability.
We reserve the right to modify or discontinue products without prior notice.
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or incorrect information.
After placing an order, you will receive confirmation via email or phone.
3. Pricing & Payments
All prices are displayed in local currency unless otherwise stated.
We reserve the right to update pricing at any time.
Payments must be completed through approved payment methods available on the website.
In case of payment failure, the order will not be processed.
4. Shipping & Delivery
Delivery times are estimates and may vary depending on location and courier service.
We are not responsible for delays caused by shipping providers or force majeure events.
Customers must provide accurate shipping information.
5. Returns & Exchanges
Returns and exchanges are governed by our Exchange & Refund Policy.
6. Intellectual Property
All content on this website, including:
Logos
Product descriptions
Images
Graphics
Website design
are the property of Zain Elrooh and are protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use any content without written permission.
7. User Conduct
By using this website, you agree not to:
Use the website for unlawful purposes
Submit false or misleading information
Attempt to hack, damage, or disrupt the website
Violate any applicable laws or regulations
8. Limitation of Liability
Zain Elrooh shall not be liable for:
Indirect or incidental damages
Loss of profits
Delays beyond our control
Website interruptions or technical issues
Use of the website is at your own risk.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
Any disputes arising from these Terms shall be subject to the jurisdiction of Egyptian courts.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on this page.
12. Contact Information
For any questions regarding these Terms of Use, please contact:
Zain Elrooh
Website: https://zainelrooh.com/
Email: info@zaineltooh.com
Phone: +20 103 677 3399